Noticeboard

Wearing a face mask in healthcare settings is still required unless you are exempt. 

Prescriptions: Please allow 48 hours for us to process your prescription before collecting from the surgery. If you collect your prescription from a pharmacy then please allow at least 5 working days. PLEASE DO NOT CALL THE SURGERY TO ASK ABOUT YOUR PRESCRIPTION. 

From 1st April 2022 All Covid, Flu, Shingles, Pneumococcal and HPV vaccines will be managed by the health board.  Anyone entitled to the vaccine will receive an invite directly from NHSGG&C. More information can be found at: www.nhsinform.scot

Photograph Submission: Please only send pictures if asked to do so by surgery staff.  Place a ruler or coin beside the rash or mark to give the clinician an idea of the size. Pictures and consent to queens.crescent@nhs.scot Please make sure you add your full name and date-of-birth so we can identify you.

Coronavirus: DO NOT come into the surgery. Please follow NHS inform guidelines. You can still call the surgery and make a phone consultation appointment, please call the surgery for more information

Online booking of GP appointments via patient access is currently SUSPENDED due to coronavirus

Latest News

The surgery will closed between 1pm and 2pm each day. However you can still call the practice between these times for emergenciesas appropriate

Welcome to Queen's Crescent Surgery

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

 

Requesting prescriptions

The surgery has recently reviewed its prescribing policy and has made several fundamental changes.  Please note that prescriptions should be ordered at least 48 hours in advance.

We also ask that you arrange for your prescriptions to be collected or posted to a local pharmacy to reduce the flow of patients attending th esurgery.

 

NHS 24: new telephone number

NHS 24 has introduced a new FREE telephone number for patients to use when requiring urgent treatment out of surgery hours.  The number is simply 111 and can be used now.

 

 

Phishing "scam" Emails

The surgery has recently been made aware that some of our patients may have received an email detailing their test results and that they should contact a designated telephone number to discuss these results.  The surgery would not transmit test results to its patients via email.  This known is a phishing (scam) email and you should not respond to this request.  Patients are advised to delete the email, without opening it and not to click on any links.  If you have any doubt, please contact the surgery, where a member of the team can confirm any previous actions.

Email address

You can email the surgery using our secure and encrypted email address: queens.crescent@nhs.scot

Up to date mobile telephone number

The surgery is in the process of updating your medical records, ahead of introducing new technology which will improve the management of your appointments, making it easier and hassle-free.  We would ask that you speak to a receptionist to ensure we have your most up to date contact information.

 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
NHS ScotlandThis site is brought to you by My Surgery Website