Noticeboard

Coronavirus: DO NOT come into the surgery. Please follow NHS inform guidelines. You can still call the surgery and make a phone consultation appointment, please call the surgery for more information

Online booking of GP appointments via patient access is currently SUSPENDED due to coronavirus

Covid-19 Vaccinations: The surgery is only vaccination patients 75 years and above.  Please do not call the surgery to enquire about the vaccine if you are under 75. More information can be found at: www.nhsinform.scot/covid-19-vaccine

Prescriptions: We are NOT issuing prescriptions early or issuing extra medication. To reduce the number of patients attending the surgery, a number of pharmacies offer collection service and we would be happy to give your prescriptions to their driver.

Photograph Submission: Please only send pictures if asked to do so by surgery staff.  Place a ruler or coin beside the rash or mark to give the clinician an idea of the size. Pictures and consent to queens.crescent@nhs.scot Please make sure you add your full name and date-of-birth so we can identify you.

Please ensure the surgery has up-to-date contact details.  

Latest News

The surgery will closed between 1pm and 2pm each day. However you can still call the practice between these times for appointments or emergency's as appropriate

Requesting prescriptions

The surgery has recently reviewed its prescribing policy and has made several fundamental changes.  Please note that prescriptions will only be available for collection after 2 working from when it has been requested.

Prescriptions should only be collected after 1:00pm.  Should you attempt to collect your prescription before this time, you may be turned away.

 

NHS 24: new telephone number

NHS 24 has introduced a new FREE telephone number for patients to use when requiring urgent treatment out of surgery hours.  The number is simply 111 and can be used now.

 

 

Phishing "scam" Emails

The surgery has recently been made aware that some of our patients may have received an email detailing their test results and that they should contact a designated telephone number to discuss these results.  The surgery would not transmit test results to its patients via email.  This known is a phishing (scam) email and you should not respond to this request.  Patients are advised to delete the email, without opening it and not to click on any links.  If you have any doubt, please contact the surgery, where a member of the team can confirm any previous actions.

 

Email address

You can email the surgery using our secure and encrypted email address: queens.crescent@nhs.net

Up to date mobile telephone number

The surgery is in the process of updating your medical records, ahead of introducing new technology which will improve the management of your appointments, making it easier and hassle-free.  We would ask that you speak to a receptionist to ensure we have your most up to date contact information.

 

Welcome to Queen's Crescent Surgery

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

 

Health News from the BBC and the NHS

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NHS Choices Behind the Headlines
 
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