Noticeboard

Flu/Covid vaccinations: This year all Flu and Covid booster vaccines will be managed by the health board.  Anyone entitled to the vaccine will receive an invite directly from NHSGG&C.  GP practices are no longer involved in the process and cannot assit with enquiries.  More information can be found at: www.nhsinform.scot

Photograph Submission: Please only send pictures if asked to do so by surgery staff.  Place a ruler or coin beside the rash or mark to give the clinician an idea of the size. Pictures and consent to queens.crescent@nhs.scot Please make sure you add your full name and date-of-birth so we can identify you.

Coronavirus: DO NOT come into the surgery. Please follow NHS inform guidelines. You can still call the surgery and make a phone consultation appointment, please call the surgery for more information

Online booking of GP appointments via patient access is currently SUSPENDED due to coronavirus

Prescriptions: We are NOT issuing prescriptions early or issuing extra medication. To reduce the number of patients attending the surgery, a number of pharmacies offer collection service and we would be happy to give your prescriptions to their driver.

Please ensure the surgery has up-to-date contact details.  

Appointments

steth_pills_diaryConsultations are by appointment only and can be arranged by telephoning our direct line or in person at reception or using or on line appointments system by clicking the link above.

Please arrive on time - we reserve the right not to see late arrivals.

Emergencies

We provide emergency appointments which are available on the same day hoever these are initially triaged by our Advanced Nurse Parctitioners. These appointments are reserved for urgent problems that cannot wait for a routine appointment. Due to these appointments being available at short notice it is not always possible for you to see your regular GP and in most cases you will be seen by the Advanced Nurse Practitioner where appropriate.

During normal working hours, if there is an emergency that cannot wait for an appointment please notify our reception staff who will contact the on-call doctor.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Interpreter Service

If English is not your first language and you require an interpreter please inform reception at the time of booking.

Telephone Calls

Our telephones are almost always in continual use particularly during consultation hours which may result in delays in your call being answered, We would be grateful if calls could be kept brief and restricted to essential enquiries.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
NHS ScotlandThis site is brought to you by My Surgery Website