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Noticeboard

Requesting Prescriptions

The surgery has recently reviewed its prescribing policy and has made several fundamental changes.  Please note that prescriptions will only be available for collection after 2 working from when it has been requested.

Prescriptions should only be collected after 1:00pm.  Should you attempt to collect your prescription before this time, you may be turned away.

Travel Clinic

It is important that you call the Practice Nurse at least 6 weeks before you travel. (See the 'Travel' page for more information)

Up to date number?

Please check with a member of the reception team to ensure we have your most up to date mobile telephone number.

Latest News

Requesting prescriptions

The surgery has recently reviewed its prescribing policy and has made several fundamental changes.  Please note that prescriptions will only be available for collection after 2 working from when it has been requested.

Prescriptions should only be collected after 1:00pm.  Should you attempt to collect your prescription before this time, you may be turned away.

 

NHS 24: new telephone number

NHS 24 has introduced a new FREE telephone number for patients to use when requiring urgent treatment out of surgery hours.  The number is simply 111 and can be used now.

 

 

Phishing "scam" Emails

The surgery has recently been made aware that some of our patients may have received an email detailing their test results and that they should contact a designated telephone number to discuss these results.  The surgery would not transmit test results to its patients via email.  This known is a phishing (scam) email and you should not respond to this request.  Patients are advised to delete the email, without opening it and not to click on any links.  If you have any doubt, please contact the surgery, where a member of the team can confirm any previous actions.

 

Email address

You can email the surgery using our secure and encrypted email address: queens.crescent@nhs.net

Up to date mobile telephone number

The surgery is in the process of updating your medical records, ahead of introducing new technology which will improve the management of your appointments, making it easier and hassle-free.  We would ask that you speak to a receptionist to ensure we have your most up to date contact information.

 

Welcome to Queen's Crescent Surgery

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

 

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